Council launches new service to support private landlords and tenants
Telford & Wrekin Council has unveiled a new support service for private landlords and tenants across the borough.
Landlord and Tenant Coordinators (LTC) Kalia Davis and Emma Warnsby will be a central point of contact for tenants and landlords, offering initial advice and signposting them to any further support they need.
The service will help landlords and tenants access information on a range of subjects or issues they face – whether they are renting or want to rent out a property in Telford and Wrekin.
Landlords and tenants experiencing issues linked to private housing will be able to contact the team by email: ltc@telford.gov.uk
Initially, they will provide advice before referring the client to more specialist housing services - holding the case until a response is provided.
The council website also houses a wealth of important information and advice which landlords and tenants can access going forward.
Councillor Richard Overton (Lab), Telford & Wrekin Council’s Deputy Leader and Cabinet Member for Housing, Enforcement and Transport said: “We are delighted to announce our new tenant landlord service which will enable tenants and landlords to get the help and support they need as and when they need it.
“As a council which is on your side, we are committed to ensuring that our tenants live in a safe and comfortable environment and that landlords are supported with the demands that owning a property can bring.
“We are already working closely with many tenants and landlords across the borough to achieve this but this new service will be a central point for them to turn to for information and advice and provide a vital link with specialist housing services.”
You can find out more about support for landlords and tenants here.
